If the Outlook customer service is busy, unreactive, or if they’re not responding to your questions, you can try asking the community. In this quick guide we’ll show you how to get in touch with Outlook’s customer service. Find out their service hours, the best phone number to reach them, and more ways to contact them. If classic Outlook repeatedly prompts you for a password during setup, make sure that your caps lock isn't turned on. This can also happen if you've entered your username methods to stop Outlook crashing incorrectly.

If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you.

Be aware that if methods to stop Outlook crashing you are connecting to an Exchange Server mailbox, your mailbox or your email messages are already being scanned by antivirus software on the server. If the size of the PST file is the reason behind low performance, you can use the auto-archive feature or the Compact Now feature to reduce the size of the file. The tool can help you recover and restore all mail items from corrupt, inaccessible, or large-sized PST files to a new healthy Outlook PST file. Outlook by default uses your computers video card directly to make display access faster.

If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If the above solutions do not work for you, maybe you should fix the Outlook error by disabling Outlook add-ins. Sometimes the unexpected issue "Outlook not responding" may occur due to a faulty Outlook add-in. If you have recently installed some add-ins, it is recommended to disable them one by one and perform the action whatever you were doing before.

So you should be able to find some help on this forum. But it may take a while before someone answers your methods to stop Outlook crashing questions. To update your password in Outlook, see Change or update your email password. If you're having problems setting up your email in classic Outlook, we want to help.

Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. Check if your domain is validated according to the new rules of Gmail and Yahoo that will come into effect in 2024. For more detailed information, read our article on SMTP ports.

When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not methods to stop Outlook crashing using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. I can't open the Microsoft Outlook, when I try to open the application is staying in loading screen and nothing happens. After some minutes I need to put again the password for my acount and again nothing happens. If I get in the mail he says "Trying to connect to your server".

If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.

These files can be repaired through an inbuilt program in the Outlook installation directory. If everything is working correctly, you can now delete the old profile. When you face issues related to the Outlook profile stuck on loading, there might be some hardware issues. So, make sure you turn off the hardware acceleration option in Outlook. To create a user profile, you must first create a user account.

Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged. You must have at least three user accounts on the computer to complete these steps. If your antivirus software isn't up-to-date, Outlook may not function correctly.

We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. Mithilesh Tata is dedicated to making the lives of his customers as simple as possible. He enjoys learning about new applications and utilities that can help people protect their data.