Your searches refer to this catalogue, so that you don't have to check every single folder and email for a term. If you have logged in to your @live.com email address in the last 12 months but don't remember the password, you can try the Microsoft Recovery Form. If you have not logged in to your email address in over two years, it will be considered inactive and may have been removed.

Trouble shooter came back as there was a problem running the trouble shooter, try looking for other solutions. When Outlook does open, it will send mail fine one minute and then the next minute it will not send any mail. I agree, it is highly unlikely that all the users would suddenly have an issue that isn’t patch related. Outlook opening problems are simple to deal with.

If the recovery options displayed for your account are out-of-date, go to the "Can't sign in after trying the steps above?" section of this help article for more info. Stellar Exchange Server Backup is an excellent software to take backup of full Exchange Microsoft Outlook troubleshooting help database or selected mailboxes. It minimizes Exchange downtime by restoring all mailboxes directly, without interrupting Exchange server services. You have important things to do in your Yahoo account, so let's get you back in! After you regain access to your account, consider switching to 2-Step Verification to avoid sign-in issues entirely.

A status message appears at the bottom of the message list while Outlook is syncing. For more information, please go to Sync to manually check for new mail and to send messages in Outlook. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues.

We are aware that some users may not be able to receive email from Gmail accounts. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. This fix will also lead to a reduction in the total number of contacts on your contact list.

Specifically around FSLogix (which we use) and a known issue. We’re going to add the registry setting to roam the paths listed in the known issue and re-register appx and see how we go. There are also notes about legacy per-user auth being an issue, however we had two accounts left in per-user auth but none with the issue. If you think that it is patch related, roll back the patch and see if that fixes it for the end users.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. None of the events or information was lost in the move to the new calendar. The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. Then would work as normal before freezing up again. The freezing never seemed to occur when I had Outlook open but Microsoft Outlook troubleshooting help was not using it.

Running the /resetnavpane command removes all customizations to the navigation pane. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Microsoft Outlook troubleshooting help Agent, are unable to open the Help Pane.

Although the files are very robust, they can sometimes become corrupted and eventually stop working. All versions of Outlook from 2013 and above are configured to automatically receive updates from Microsoft. These updates ensure that the most recent security improvements are downloaded to fix bugs and apply Microsoft Outlook troubleshooting help patches. If the "Outlook Not Responding" issue did not cause you troubles in the past, it stands to reason to turn off the recently installed add-ins. I usually disable them one-by-one, closing Outlook with each change.

Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You can create a new Microsoft Outlook troubleshooting help Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File.