For more information, go to Add or remove an email alias in Outlook.com. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. Some email providers (such as your ISP or even Gmail) won't let you send messages larger than a certain size. Adding pictures and large attachments to your message can prevent you from sending that message (and any messages sent after the large message).

We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. We can say that you will likely need to reinstall your software and reconfigure the firewall settings. Often there is the option to add sites to a whitelist, and you can give more permissions to Outlook.

The only other change to the Exchange Server was a certificate update for IIS. This is a standard DigiCert wildcard cert that we have replaced every year with no issues. 5) If you find an .ost file in the current window, right-click the file, and then click Rename.

Our goal is to give you the answers to fix the most common issues Outlook users face. Bookmark this page so that whenever you come across an error like your Outlook calendar not syncing, or a corrupted file, you'll have a place to start troubleshooting. Below are some common send and receive errors that you may encounter while using Outlook. It occurs rapidly when you receive or send messages in MS Outlook, leading to a damaged Outlook profile or encrypting Outlook(OST and PST) files. The folders storing all of your mail might be struggling to run because of how large they are. You can set up auto archiving to smooth out some of this issue.

If you see messages piling up in your Outlook outbox or people you're sending messages to aren't receiving them, try the following methods to fix the issue. Clear the cache or recreate the Outlook profile if performance is degraded or errors persist. If Outlook is NOT able to start in safe mode, then try the fixing Microsoft Outlook problems next proposed solution below, entitled Create a new Outlook profile. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you.

Please install the latest updates on your phone to resolve the issue. fixing Microsoft Outlook problems Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below.

We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. A vast community of Microsoft Office365 users that are working together to support the product and others. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.

There is a better alternative to windows live mail that is used widely all over the world. While you are logged into your Mac, create a new macOS user account. After doing so, log out of your current account, and then, log back in with this new account. Now try accessing your Outlook email via Safari to see if this resolved this issue.

Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room.

We are aware that some users may not be able to receive email from Gmail accounts. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. This fix will also lead to a reduction in the total number of contacts on your contact list.

Some of these accounts still exist as legacies, but it's confusing to sort through what is being phased out and what will remain available. Users feel the platform is not designed intuitively, and there have been a lot of changes to keep up with. To check if Outlook is not loading for everyone you can review the fixing Microsoft Outlook problems Microsoft Outlook twitter page, or check at a site like downdetector.com or isitdownrightnow.com. The first rule of Outlook troubleshooting is to eliminate the most obvious suspects.

The bad news is that the ScanPST.exe program doesn't work for severely corrupted files. You'll need to acquire a recovery tool designed for bigger jobs. Search "PST Repair Tool" and you'll find many reputable programs who know how to fix this Outlook issue.